Melissa Hancock

Director, eClinical Technologies

  • FOCUS: Manages technology vendors to ensure operational teams have the best technology data collection and reporting for EDC, CTMS, eTMF, IVR, ePRO and any other project software; performs vendor audits; provides software training and mentoring.
  • KNOWN AS: “Tech Guru”
  • EXPERIENCE: Over 20 years of clinical research experience, starting at the grass roots in paper data management at Quintiles; responsible for data management services and EDC study builds for various therapeutic biopharmaceutical and device studies.
  • GOOD TO KNOW: She can often be found in the stands (Carolina Hurricanes, Durham Bulls, NCFC) or at the theater (DPAC, Raleigh Little Theater).
  • IN HER OWN WORDS: “We should be able to tweak the system to do that.”